{"id":38968,"date":"2025-10-21T10:08:22","date_gmt":"2025-10-21T14:08:22","guid":{"rendered":"https:\/\/brandonhall.com\/?p=38968"},"modified":"2025-10-21T10:09:56","modified_gmt":"2025-10-21T14:09:56","slug":"kallidus-closing-the-development-gap-between-learning-and-business-outcomes","status":"publish","type":"post","link":"https:\/\/brandonhall.com\/kallidus-closing-the-development-gap-between-learning-and-business-outcomes\/","title":{"rendered":"Kallidus: Closing the Development Gap<\/br> Between Learning and Business Outcomes\u00a0"},"content":{"rendered":"

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L&D teams deliver training. Employees complete courses. Completion dashboards show green. Yet when executives ask how learning investments improved customer satisfaction, reduced defects, or accelerated time-to-productivity, most L&D leaders struggle to answer. The business wants to understand impact on performance and outcomes. L&D reports on activity and engagement. This gap between what organizations need to know and what learning platforms can demonstrate isn’t getting smaller, it is the primary reason L&D struggles to secure budget and strategic influence.<\/span>\u00a0<\/span><\/p>\n

I recently sat down with <\/span>Kallidus<\/span><\/a>‘ leadership team \u2014\u00a0<\/span>CEO Harry Chapman-Walker<\/span><\/a>, Chief Product Officer <\/span>Tony Banks<\/span><\/a>, and Global Sales Director <\/span>Alex Young <\/span><\/a>\u2014 to understand how they’re addressing what they call the “development gap.” The UK-based company has been in business for 25 years, but the last four years have marked an inflection point: 17% growth (nearly double the industry average), 102% net retention, and recognition as the number one corporate LMS in Europe. With 1,300 customers and four million users, they’re now turning their attention to expanding their North American presence beyond their current 10-15% market share.<\/span>\u00a0<\/span><\/p>\n

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Why Most Learning Platforms Stop Short of Business Impact<\/span><\/b>\u00a0<\/span><\/h3>\n

At Brandon Hall Group, we love to recognize and empower impact and excellence in organizations through our <\/span>Brandon Hall Group\u2122 HCM Excellence Awards\u00ae<\/span><\/i><\/a>.\u00a0<\/span> The corporate learning technology market is crowded with capable platforms, but most share a common limitation: they excel at delivering training while remaining disconnected from what happens after completion. This fragmentation creates gaps that organizations struggle to bridge manually.<\/span>\u00a0<\/span><\/p>\n

Consider the current competitive landscape:<\/span>\u00a0<\/span><\/p>\n