{"id":38403,"date":"2025-07-24T12:48:30","date_gmt":"2025-07-24T16:48:30","guid":{"rendered":"https:\/\/brandonhall.com\/?p=38403"},"modified":"2025-07-24T12:48:58","modified_gmt":"2025-07-24T16:48:58","slug":"how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon","status":"publish","type":"post","link":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/","title":{"rendered":"How AI Coaching Is Revolutionizing Frontline Management: Key Insights from Centrical CEO Gal Rimon"},"content":{"rendered":"

\"\"<\/p>\n

Frontline management is undergoing a dramatic transformation, and AI is at the center. In the latest Excellence at Work podcast<\/a>, Brandon Hall Group\u2122 had the privilege of speaking with Gal Rimon<\/a>, founder and CEO of Centrical<\/a>, about how AI coaching<\/a> is empowering managers to lead high-performing teams while dramatically reducing administrative burden.<\/p>\n

 <\/p>\n

The Time Management Crisis Facing Frontline Managers<\/strong><\/h3>\n

Many frontline managers are overwhelmed by administrative tasks. Rimon shared that managers using Centrical’s AI solutions<\/a> report saving up to 10 hours per week \u2013 time that was previously consumed by data analysis, report generation, and form-filling rather than actual people management.<\/p>\n

“I believe that managers, frontline managers, were previously the best agents or the best sellers. And then they got promoted to team leader and manager roles,\u201d Rimon said. \u201cToday, many are working remotely and not always together with their teams. I started to see over the last few years more and more managers spend more time with analytics, with reports, even listening to conversations or filling forms instead of spending time with their employees.\u201d<\/p>\n

This shift has created a fundamental disconnect between managers and their teams, particularly in the still-evolving remote work environment. AI coaching platforms are bridging this gap by enabling managers to focus on developing their people.<\/p>\n

 <\/p>\n

From Data to Action: The Evolution of Performance Management<\/strong><\/h3>\n

Rimon\u2019s background in business intelligence<\/a> gave him unique insights into a persistent problem in performance management. Organizations could identify problems through data but struggled to translate those insights into actionable improvements. As he put it, \u201cdata with no action is like business gossip.\u201d<\/p>\n

The solution? Flipping the traditional pyramid by putting employees at the center and using AI to provide personalized coaching recommendations. This approach moves beyond generic one-size-fits-all solutions to what Rimon calls \u201ca segment of one\u201d \u2013 truly individualized development plans.<\/p>\n

The AI coaching platform analyzes multiple data points to identify root causes of performance issues. For example, if an employee\u2019s conversion rate drops, the system can determine whether the problem stems from opening conversation skills, objection handling, or product knowledge gaps, then create a customized success plan to address those specific areas.<\/p>\n

 <\/p>\n

The Personalization Revolution<\/strong><\/h3>\n

One of the most compelling aspects of AI coaching is its ability to deliver personalized experiences at scale. Rimon described the evolution from basic segmentation to sophisticated behavioral analysis, culminating in what he calls receiving \u201ca gift\u201d from generative AI.<\/p>\n

“If we were in black and white, now we have all the rainbow colors,\u201d he said, describing how generative AI has expanded the platform\u2019s ability to create nuanced, personalized coaching interventions. \u201cWe know better how to create this root cause analysis… Now I know how to improve that using a more personalized success plan.\u201d<\/p>\n

 <\/p>\n

The Future of Frontline Management<\/strong><\/h3>\n

Perhaps the most exciting development discussed was Centrical\u2019s recent announcement of agentic AI innovations<\/a>. These AI agents can orchestrate multiple actions, from identifying performance gaps to connecting struggling employees with top performers for shadow calls, all while integrating seamlessly with existing workplace tools.<\/p>\n

The implications for frontline managers are profound. Rather than replacing human managers, AI is augmenting their capabilities, allowing them to focus on high-value activities like breaking conventional molds and teaching AI systems new approaches based on real-world experience.<\/p>\n

 <\/p>\n

Key Takeaways for Leaders<\/strong><\/h3>\n

Rimon emphasized the importance of continuous learning, recommending that managers double or triple the time they dedicate to learning. He also advocated for experimentation and calculated risk-taking, noting that \u201cscale is overrated\u201d in today\u2019s rapidly evolving technological landscape.<\/p>\n

The conversation revealed that successful AI coaching implementation isn\u2019t just about technology \u2013 it\u2019s about creating a culture where employees are motivated to change behaviors and managers are empowered to provide meaningful guidance.<\/p>\n

 <\/p>\n

Listen to the Full Conversation<\/strong><\/h3>\n

This blog only scratches the surface of our in-depth discussion about AI coaching, performance management, and the future of frontline leadership. To hear Gal Rimon\u2019s complete insights on topics ranging from measuring ROI to cultural adaptation across diverse industries, listen to the full Excellence at Work podcast episode here<\/a>.<\/p>\n

Discover how AI coaching can transform your organization\u2019s approach to frontline management and unlock the potential of your teams.<\/p>\n","protected":false},"excerpt":{"rendered":"

Frontline management is undergoing a dramatic transformation, and AI is at the center. In the latest Excellence at Work podcast, Brandon Hall Group\u2122 had the privilege of speaking with Gal Rimon, founder and CEO of Centrical, about how AI coaching is empowering managers to lead high-performing teams while dramatically reducing administrative burden.<\/p>\n","protected":false},"author":43,"featured_media":38404,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[45],"tags":[5705],"class_list":["post-38403","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-talent","tag-centrical"],"acf":[],"yoast_head":"\nHow AI Coaching Is Revolutionizing Frontline Management: Key Insights from Centrical CEO Gal Rimon - Brandon Hall Group<\/title>\n<meta name=\"description\" content=\"Frontline management is undergoing a dramatic transformation, and AI is at the center. In the latest Excellence at Work podcast, Brandon Hall Group\u2122 had the privilege of speaking with Gal Rimon, founder and CEO of Centrical, about how AI coaching is empowering managers to lead high-performing teams while dramatically reducing administrative burden.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How AI Coaching Is Revolutionizing Frontline Management: Key Insights from Centrical CEO Gal Rimon - Brandon Hall Group\" \/>\n<meta property=\"og:description\" content=\"Frontline management is undergoing a dramatic transformation, and AI is at the center. In the latest Excellence at Work podcast, Brandon Hall Group\u2122 had the privilege of speaking with Gal Rimon, founder and CEO of Centrical, about how AI coaching is empowering managers to lead high-performing teams while dramatically reducing administrative burden.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/\" \/>\n<meta property=\"og:site_name\" content=\"Brandon Hall Group\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-24T16:48:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-24T16:48:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/brandonhall.com\/wp-content\/uploads\/2025\/07\/image001-8.png\" \/>\n\t<meta property=\"og:image:width\" content=\"858\" \/>\n\t<meta property=\"og:image:height\" content=\"572\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Claude Werder\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Claude Werder\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/brandonhall.com\\\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/brandonhall.com\\\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\\\/\"},\"author\":{\"name\":\"Claude Werder\",\"@id\":\"https:\\\/\\\/brandonhall.com\\\/#\\\/schema\\\/person\\\/d72013e524cff77f5fbf8ed2669c8ce6\"},\"headline\":\"How AI Coaching Is Revolutionizing Frontline Management: Key Insights from Centrical CEO Gal Rimon\",\"datePublished\":\"2025-07-24T16:48:30+00:00\",\"dateModified\":\"2025-07-24T16:48:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/brandonhall.com\\\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\\\/\"},\"wordCount\":711,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/brandonhall.com\\\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ex6jpoo4khr.exactdn.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/image001-8.png?strip=all\",\"keywords\":[\"Centrical\"],\"articleSection\":[\"Talent Management Today\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/brandonhall.com\\\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/brandonhall.com\\\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\\\/\",\"url\":\"https:\\\/\\\/brandonhall.com\\\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\\\/\",\"name\":\"How AI Coaching Is Revolutionizing Frontline Management: Key Insights from Centrical CEO Gal Rimon - Brandon Hall Group\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/brandonhall.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/brandonhall.com\\\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/brandonhall.com\\\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ex6jpoo4khr.exactdn.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/image001-8.png?strip=all\",\"datePublished\":\"2025-07-24T16:48:30+00:00\",\"dateModified\":\"2025-07-24T16:48:58+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/brandonhall.com\\\/#\\\/schema\\\/person\\\/d72013e524cff77f5fbf8ed2669c8ce6\"},\"description\":\"Frontline management is undergoing a dramatic transformation, and AI is at the center. In the latest Excellence at Work podcast, Brandon Hall Group\u2122 had the privilege of speaking with Gal Rimon, founder and CEO of Centrical, about how AI coaching is empowering managers to lead high-performing teams while dramatically reducing administrative burden.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/brandonhall.com\\\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/brandonhall.com\\\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/brandonhall.com\\\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\\\/#primaryimage\",\"url\":\"https:\\\/\\\/ex6jpoo4khr.exactdn.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/image001-8.png?strip=all\",\"contentUrl\":\"https:\\\/\\\/ex6jpoo4khr.exactdn.com\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/image001-8.png?strip=all\",\"width\":858,\"height\":572},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/brandonhall.com\\\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/brandonhall.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How AI Coaching Is Revolutionizing Frontline Management: Key Insights from Centrical CEO Gal Rimon\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/brandonhall.com\\\/#website\",\"url\":\"https:\\\/\\\/brandonhall.com\\\/\",\"name\":\"Brandon Hall Group\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/brandonhall.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/brandonhall.com\\\/#\\\/schema\\\/person\\\/d72013e524cff77f5fbf8ed2669c8ce6\",\"name\":\"Claude Werder\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/brandonhall.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/claude-werder_avatar_1-96x96.jpg\",\"url\":\"https:\\\/\\\/brandonhall.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/claude-werder_avatar_1-96x96.jpg\",\"contentUrl\":\"https:\\\/\\\/brandonhall.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/claude-werder_avatar_1-96x96.jpg\",\"caption\":\"Claude Werder\"},\"description\":\"Claude J. Werder Senior Vice President and Principal Analyst, Brandon Hall Group Claude Werder runs Brandon Hall Group's Talent Management, Leadership Development and Diversity, Equity and Inclusion (DE&I) practices. His specific areas of focus include how organizations must transform culturally and strategically to meet the needs of the emerging workforce and workplace. Claude develops insights and solutions on employee experience, leadership, coaching, talent development, assessments, culture, DE&I, and other topics to help members and clients make talent development a competitive business advantage now and in the evolving future of work. Before joining Brandon Hall Group in 2012, Claude was an HR consultant and also spent more than 25 years as an executive and people leader for media and news organizations. This included a decade as the producer of the HR Technology Conference and Expo. He helped transform it from a small event to the world's largest HR technology conference. Claude is a judge for the global Brandon Hall Group HCM Excellence Awards and Excellence in Technology Awards, contributes to the company\u2019s HCM certification programs, and produces the firm\u2019s annual HCM Excellence Conference. He is also a certified executive and leadership coach. He lives in Boynton Beach, FL.\",\"url\":\"https:\\\/\\\/brandonhall.com\\\/author\\\/claude-werder-2\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How AI Coaching Is Revolutionizing Frontline Management: Key Insights from Centrical CEO Gal Rimon - Brandon Hall Group","description":"Frontline management is undergoing a dramatic transformation, and AI is at the center. In the latest Excellence at Work podcast, Brandon Hall Group\u2122 had the privilege of speaking with Gal Rimon, founder and CEO of Centrical, about how AI coaching is empowering managers to lead high-performing teams while dramatically reducing administrative burden.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/","og_locale":"en_US","og_type":"article","og_title":"How AI Coaching Is Revolutionizing Frontline Management: Key Insights from Centrical CEO Gal Rimon - Brandon Hall Group","og_description":"Frontline management is undergoing a dramatic transformation, and AI is at the center. In the latest Excellence at Work podcast, Brandon Hall Group\u2122 had the privilege of speaking with Gal Rimon, founder and CEO of Centrical, about how AI coaching is empowering managers to lead high-performing teams while dramatically reducing administrative burden.","og_url":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/","og_site_name":"Brandon Hall Group","article_published_time":"2025-07-24T16:48:30+00:00","article_modified_time":"2025-07-24T16:48:58+00:00","og_image":[{"width":858,"height":572,"url":"https:\/\/brandonhall.com\/wp-content\/uploads\/2025\/07\/image001-8.png","type":"image\/png"}],"author":"Claude Werder","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Claude Werder","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/#article","isPartOf":{"@id":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/"},"author":{"name":"Claude Werder","@id":"https:\/\/brandonhall.com\/#\/schema\/person\/d72013e524cff77f5fbf8ed2669c8ce6"},"headline":"How AI Coaching Is Revolutionizing Frontline Management: Key Insights from Centrical CEO Gal Rimon","datePublished":"2025-07-24T16:48:30+00:00","dateModified":"2025-07-24T16:48:58+00:00","mainEntityOfPage":{"@id":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/"},"wordCount":711,"commentCount":0,"image":{"@id":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/#primaryimage"},"thumbnailUrl":"https:\/\/ex6jpoo4khr.exactdn.com\/wp-content\/uploads\/2025\/07\/image001-8.png?strip=all","keywords":["Centrical"],"articleSection":["Talent Management Today"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/","url":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/","name":"How AI Coaching Is Revolutionizing Frontline Management: Key Insights from Centrical CEO Gal Rimon - Brandon Hall Group","isPartOf":{"@id":"https:\/\/brandonhall.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/#primaryimage"},"image":{"@id":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/#primaryimage"},"thumbnailUrl":"https:\/\/ex6jpoo4khr.exactdn.com\/wp-content\/uploads\/2025\/07\/image001-8.png?strip=all","datePublished":"2025-07-24T16:48:30+00:00","dateModified":"2025-07-24T16:48:58+00:00","author":{"@id":"https:\/\/brandonhall.com\/#\/schema\/person\/d72013e524cff77f5fbf8ed2669c8ce6"},"description":"Frontline management is undergoing a dramatic transformation, and AI is at the center. In the latest Excellence at Work podcast, Brandon Hall Group\u2122 had the privilege of speaking with Gal Rimon, founder and CEO of Centrical, about how AI coaching is empowering managers to lead high-performing teams while dramatically reducing administrative burden.","breadcrumb":{"@id":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/#primaryimage","url":"https:\/\/ex6jpoo4khr.exactdn.com\/wp-content\/uploads\/2025\/07\/image001-8.png?strip=all","contentUrl":"https:\/\/ex6jpoo4khr.exactdn.com\/wp-content\/uploads\/2025\/07\/image001-8.png?strip=all","width":858,"height":572},{"@type":"BreadcrumbList","@id":"https:\/\/brandonhall.com\/how-ai-coaching-is-revolutionizing-frontline-management-key-insights-from-centrical-ceo-gal-rimon\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/brandonhall.com\/"},{"@type":"ListItem","position":2,"name":"How AI Coaching Is Revolutionizing Frontline Management: Key Insights from Centrical CEO Gal Rimon"}]},{"@type":"WebSite","@id":"https:\/\/brandonhall.com\/#website","url":"https:\/\/brandonhall.com\/","name":"Brandon Hall Group","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/brandonhall.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/brandonhall.com\/#\/schema\/person\/d72013e524cff77f5fbf8ed2669c8ce6","name":"Claude Werder","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/brandonhall.com\/wp-content\/uploads\/2024\/04\/claude-werder_avatar_1-96x96.jpg","url":"https:\/\/brandonhall.com\/wp-content\/uploads\/2024\/04\/claude-werder_avatar_1-96x96.jpg","contentUrl":"https:\/\/brandonhall.com\/wp-content\/uploads\/2024\/04\/claude-werder_avatar_1-96x96.jpg","caption":"Claude Werder"},"description":"Claude J. Werder Senior Vice President and Principal Analyst, Brandon Hall Group Claude Werder runs Brandon Hall Group's Talent Management, Leadership Development and Diversity, Equity and Inclusion (DE&I) practices. His specific areas of focus include how organizations must transform culturally and strategically to meet the needs of the emerging workforce and workplace. Claude develops insights and solutions on employee experience, leadership, coaching, talent development, assessments, culture, DE&I, and other topics to help members and clients make talent development a competitive business advantage now and in the evolving future of work. Before joining Brandon Hall Group in 2012, Claude was an HR consultant and also spent more than 25 years as an executive and people leader for media and news organizations. This included a decade as the producer of the HR Technology Conference and Expo. He helped transform it from a small event to the world's largest HR technology conference. Claude is a judge for the global Brandon Hall Group HCM Excellence Awards and Excellence in Technology Awards, contributes to the company\u2019s HCM certification programs, and produces the firm\u2019s annual HCM Excellence Conference. He is also a certified executive and leadership coach. He lives in Boynton Beach, FL.","url":"https:\/\/brandonhall.com\/author\/claude-werder-2\/"}]}},"jetpack_featured_media_url":"https:\/\/ex6jpoo4khr.exactdn.com\/wp-content\/uploads\/2025\/07\/image001-8.png?strip=all","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/brandonhall.com\/wp-json\/wp\/v2\/posts\/38403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brandonhall.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/brandonhall.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/brandonhall.com\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/brandonhall.com\/wp-json\/wp\/v2\/comments?post=38403"}],"version-history":[{"count":0,"href":"https:\/\/brandonhall.com\/wp-json\/wp\/v2\/posts\/38403\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/brandonhall.com\/wp-json\/wp\/v2\/media\/38404"}],"wp:attachment":[{"href":"https:\/\/brandonhall.com\/wp-json\/wp\/v2\/media?parent=38403"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brandonhall.com\/wp-json\/wp\/v2\/categories?post=38403"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brandonhall.com\/wp-json\/wp\/v2\/tags?post=38403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}